We believe in what we make. All mattresses must pass our quality control to make sure no faulty product leaves our warehouse. However, it is not to say that you should not inspect it yourself.
Your responsibility as a customer:
When we deliver your order and before our delivery staff leave, please conduct a visual inspection to make sure there are not any defects. In an unfortunate instance that your goods delivered are found damaged or faulty, we will take the item away and refund you 110% of the what you paid. Please be aware that any complaints after that will be treated as a warranty case